British Airways (@British_Airways )

British Airways

Bio Official British Airways Twitter account. We love reading your Tweets & are here 24 hours a day, 7 days a week to help. You can also visit
Location United Kingdom
Tweets 1,1M
Followers 1,2M
Following 103,3K
Account created 23-12-2008 12:45:28
ID 18332190

Conversocial : Sean Speirs We understand your frustration, Sean. Our Customer Relations team are dealing with cases in date order so there's no need for you to follow this up. They will contact you once your case has been assessed. Please accept our apologies for the inconvenience caused. Linda

Conversocial : Michelle Beaumont Hey there. Unfortunately, we can't change the collection options for this. Items left would need to be signed for to clear customs so you'll need to go there and do that. Si

Conversocial : James Harrison We’re sorry you’re still waiting and appreciate your patience. Customer Relations haven’t forgotten about your case. They have very high volumes, which means they’re taking longer than they’d like to respond to you. They’re doing all they can to be in touch as soon as possible. B

Conversocial : Kerrie conway We’re sorry you’re still waiting and appreciate your patience. Customer Relations haven’t forgotten about your case. They have very high volumes, which means they’re taking longer than they’d like to respond to you. They’re doing all they can to be in touch as soon as possible. B

Conversocial : Charlotte Hi Charlotte, thanks for letting us know. Great to hear you enjoyed your meal, we'll certainly pass your comments to our Catering team. Have a good evening. Barbara

Conversocial : Wanessa Brito Hi there, please to hear the staff at the gate managed to solve the issue. We're sorry if things haven't got off to the best start. We hope you enjoy your flight. Barbara

Conversocial : Geraldine All cases are being picked up and dealt with as quickly a possible, Geraldine. The team currently have a backlog, this is due to recent disruption. Please be assured a member of the team will be in touch as soon as possible. Lisa

Conversocial : Raúl Casañas We’re sorry you’re still waiting and appreciate your patience. Customer Relations haven’t forgotten about your case. They have very high volumes, which means they’re taking longer than they’d like to respond to you. They’re doing all they can to be in touch as soon as possible. B

Conversocial : xuzhenyo Apologies for our late reply. Send us your booking reference via DM along with as much info as possible so we can take a closer look. We'll also need you to confirm your full name and contact details. We may need to ask you a few more questions for data protection. Linda twitter.com/messages/compo…

Conversocial : Ross C Sorry for the delay today, Ross. We appreciate how frustrating delays can be and hope this hasn't disrupted your plans too much. Lisa