Santander Cycles (@SantanderCycles )

Santander Cycles

Location London, England
Tweets 11,4K
Followers 79,9K
Following 1
Account created 28-05-2010 07:43:26
ID 149041691

Clarabridge Engage : Adam Coffman Hi Adam, sorry about that. Thanks for letting us know this, I've passed on the details to our recovery team so the bike can be retrieved. Have a great day. Thanks, Morpheus

Clarabridge Engage : Patrick Houston Hello Patrick, thanks for your message and apologies for my late reply. Please enquire about the app not showing our cycles in Central London by calling 0343 222 6666 between 7am and 8pm Monday to Friday and 9am and 7pm weekends.

Clarabridge Engage : Ray Lock Hi Ray, thanks for getting in touch. The way we operate the scheme is if there isn’t a cycle to hire or free space dock at your chosen docking station there should be at another one within 300-500m away. 1/2

Clarabridge Engage : Felipe Hi Felipe, thanks for your message. Please contact our cycle hire team using the online form here: santandercycles.tfl.gov.uk/Home/Contact so that we may look into this for you or you can call us on 0343 222 6666. Opening hours are 07:00-20:00 Mon-Fri, 09:00-19:00 weekends. Thanks, Michael.

Clarabridge Engage : Adil Abdallah (عادل) Hi Adil, I'm really sorry to hear this. I'll pass on your feedback to the Contact Centre. Please DM us the location of the bike. An address and photo if possible so I'll arrange for it to be collected. Many thanks, Dan

Clarabridge Engage : roger Hi Roger, thanks for bringing this to our attention. I've arranged for the Bicycle to be collected. Many thanks, Kevin M.

Clarabridge Engage : MrDenis Hi MrDenis,

I'm really sorry to hear this.

Please use this link to contact us for an agent in the team to assist further:

santandercycles.tfl.gov.uk/Home/Contact

Many thanks,

Mark.

Clarabridge Engage : Tom C Hi Tom, yes, you can upgrade whenever you're ready. Also, you can call us on 0343 222 6666 if you require further assistance. Thanks, Dan

Clarabridge Engage : JJ Hi JJ, please use link santandercycles.tfl.gov.uk/Home/Contact or call 0343 222 6666 (7am-8pm weekdays ,8am-7pm weekends) or email enquiries@santandercycles.tfl.gov.uk Thanks, Sam

Clarabridge Engage : Em Hi, please use link santandercycles.tfl.gov.uk/Home/Contact or call 0343 222 6666 (7am-8pm weekdays ,8am-7pm weekends) or email enquiries@santandercycles.tfl.gov.uk
Thanks, Sam