Transport for London (@TfL )

Transport for London

Bio ๐Ÿ‘‹ Welcome to our official feed about the Capitalโ€™s transport network.โ€ฆ
Location London, England
Tweets 65,5K
Followers 2,3M
Following 182
Account created 15-06-2009 12:10:45
ID 47319664

CX Social : Barry Wilson Hi Barry, once the deposit is refunded (along with any unused credit) the card becomes cancelled. If and when you return to London you would need to purchase a new card and pay another ยฃ5.00 deposit. Hope you have a safe journey home. Thanks, Sue.

CX Social : Cheeky monkey Hi Cheeky, you can find details of River fares at If you've not been on the River Bus before I would definitely recommend it. I use it to travel to work sometimes as my little luxury! Only down side is tomorrow's weather but have a great trip anyway, Sue.

CX Social : Matthew Bowen Hi Matthew, It takes 10-14 days to process and post out. 5-10 year olds travel free with a fare paying adult so as long as your son is travelling with you there will be no fares payable. I hope you both enjoy your visit and travelling with TfL. Thanks, Sue.

CX Social : Cheeky monkey Hi Cheeky, thanks for your message. 5-10 year olds travel free with a fare paying adult however you will need to purchase a ticket for your 12 year old. 11-16 year olds can travel free on buses at half adult rate fare on all other TfL services. Thanks, Sue.

CX Social : Rach Aitch Hi, it sounds as if you had a negatiive prepay balance on the card before topping up. Is your Oyster card registered? Thanks, Tariq

CX Social : alise We will review your charges and arrange a refund where due. Please send us a request using:โ€ฆ Have a great evening, Tariq

CX Social : When the sunโ€™s shining โ˜€๏ธ explore the outdoors and do something new!

Weโ€™ve got 6 great outdoor activities to try in London. ๐Ÿ˜Žโ€ฆ

CX Social : Rafi Schlaraffi (1/2) I've planned your journey here: but can't advise on fares as Luton Airport is outside of London. If decided to use the train from King's Cross, you will need to purchase a ticket as your Oyster cards won't be valid for use. Thanks, Tariq

CX Social : Rafi Schlaraffi Hi Rafi, if you let me know what time and when you need to be at the airport by, I should be able to help. Thanks, Tariq

CX Social : matthew Hi Matthew, were you trying to link your Oyster card to an Oyster online account when you got that message? If you are still having trouble please phone our helpline on 0343 222 1234 (before 8pm) tonight for further assistance. Thanks, Tariq

CX Social : Neolla Hi Neolla, please let us know where you lost the wallet or where you had travelled from and to so that we can make enquiries. Thanks, Sue.

CX Social : ForrestPrimaryTuition Hi,

I'm sorry for the late response and also for any inconvenience caused. The reason you can't pay for more than one person is to prevent customers from being charged twice in a single journey.You arec charged once per journey, same as an Oyster card. Thanks, Mark.

CX Social : From City Farms to independent cinemas, ๐Ÿ– ๐ŸŽฌ these alternative Tube maps will show you another side to the city!


CX Social : Sharon Thomson Hi Sharon, as an alternative you could take the Northern line to Edgware Underground Station and then the 142 bus to Watford Junction station. Have a great evening, Tariq

CX Social : L Thanks, have you registered your Payment Card with us?
You can correct the charge and have a refund online within your account. [Tariq]

CX Social : L Hi, please let me know if you were using an Oyster card or Contactless to travel so I can advise further. Thanks, Tariq