United Airlines (@united )

United Airlines

Bio Conversations with you here are 280 characters-friendly. Tweet us any time. For a formal response visit united.com/feedback.
Tweets 1,1M
Followers 1,0M
Following 44,3K
Account created 04-03-2011 21:23:11
ID 260907612

Lithium Tech. : Matt D Matt, we're concerned to hear this. We'd like to hear more details. Please send us the confirmation number along with the passenger's complete name, and date of birth. ^SJ twitter.com/messages/compo…

Lithium Tech. : Maddie Hi, Maddie. Please send us a DM with your confirmation number. We'd like to learn more. ^KO twitter.com/messages/compo…

Lithium Tech. : richard gold Hey, Richard. We understand delays are frustrating. Our teams needed to service a part on your aircraft and we should have you on your way soon. Your estimated time of departure is 10:00 p.m. ^BA

Lithium Tech. : Eitan Gad Hi, there. We are sorry to hear this. We recommend bringing these concerns to our Customer Care team here: bit.ly/2CCmZfg. ^RA

Lithium Tech. : Anna Cookson Anna, We'd be happy to provide further details in DM. We also encourage you to delete your previous tweet containing your file number as that is sensitive personal information. ^RY

Lithium Tech. : Khamis Karzoun Thanks for sending that over. This is a transaction number used to document purchases at United and not a file reference number. Did you already submit a claim with our Customer Care team? If not, you can do so here: bit.ly/2CCmZfg. ^RA

Lithium Tech. : Khamis Karzoun Thanks for sending that over. We are not seeing a file reference number in this screenshot provided. Do you have other documentation you can share in a DM? ^RA twitter.com/messages/compo…

Lithium Tech. : Khamis Karzoun Do you have a file reference number that we can look at to see the status of this? If so, please send it to us in a DM. ^RA twitter.com/messages/compo…

Lithium Tech. : willy Hi, Willy. We are sorry for the delay and appreciate your patience as we work to send you on your way as soon as we can. Our agents will do their best to accommodate connecting passengers. ^RA

Lithium Tech. : Khamis Karzoun We apologize for the wait and appreciate your patience. For further updates regarding the status of your case, we recommend calling the number that was provided to you. Thank you for bearing with us. ^RA

Lithium Tech. : Khamis Karzoun We are sorry for the delay, Khamis. We appreciate your patience as we continue to work your case. If you have spoken with an agent from our Cargo team, we recommend working directly with them for updates. ^RA